Returns & Replacements

All are returnable within 14 days for an exchange or refund. Items need to be in new condition. Returns must include original packaging and receipt, unless defective. To recover the finance charges we incur, a fee of 5.5% may apply on all refunded credit card payments, whether for deposits or purchases. 

Returns will be inspected and may be denied or made subject to restocking fees of 25% to 90% if item(s) are opened, used or damaged. Refunds issued are for the purchase price plus taxes (if charged).

All returned merchandise must be in original factory carton, including all packaging materials, manuals and all accessories.

Any items returned without a written "Return Merchandise Authorization" will be refused.

Any items returned not in brand new, sellable condition are subject to a restocking fee or refusal, this includes returns that have altered packaging.

Please note, shipping charges are not refundable. Shipping cost will be deducted on return orders where free shipping promotion was selected.

Contact info@iconicweld.ca with specific return questions.